Doctor smiling and talking to a child and woman in a medical exam room.

Clinical communication hub 

Vaccine communication resources  

This hub equips healthcare providers with evidence-based strategies to address vaccine hesitation with confidence and compassion. Designed specifically for busy clinical environments, this hub offers flexible, high-impact learning formats—from accredited CME courses and point-of-care frameworks to thought-provoking, informative podcast episodes and video demonstrations. Explore the resources below to sharpen your clinical dialogue, earn continuing education credits, and serve as an effective trusted messenger for your patients.

Free CME

Trusted Messenger Program logo

The Trusted Messenger Program works with clinicians, health systems, and integrated delivery networks to improve patient care and change the way health care communicates.


Learn more about the Trusted Messenger Program 
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Listen and learn

Trusted Messenger Podcast logo

Prefer to listen and learn on the go? The Trusted Messenger podcast is an audio series focused on training healthcare and public health professionals in evidence-based communication. Episodes include expert guests and explores how clinicians can build patient trust and navigate hard conversations.


Listen to the Trusted Messenger  Podcast series 
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Bite-sized videos

Voices for Vaccines logo

Have just a few minutes? The 4-A Method presented by Voices for Vaccines is a practical communication framework based on motivational interviewing. It helps people have calm, constructive, and non-confrontational conversations about vaccines with hesitant individuals by making them feel heard, respected, and safe. 

The Just the Facts video series features realistic, peer-to-peer conversations and model how to respond to common vaccine questions, rumors, and misinformation using empathy, respect, and scientific evidence.

 

Explore the 4-A Method videos 
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Check out the Just the Facts series
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Immersive learing 

bodyswaps logo

Prefer something interactive? In collaboration with the American Academy of Pediatrics, Bodyswaps offers a free virtual reality, AI-powered simulation training designed to help pediatric healthcare system teams navigate difficult vaccine conversations with patients and families.


Immerse yourself in experiential learning with Bodyswaps 
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More motivational interviewing CME

North Dakota State University

The online training program offered by the North Dakota State University Center for Immunization Research and Education uses Motivational Interviewing strategies to help healthcare professionals address vaccine hesitancy and build patient trust. The curriculum features a four-part video series. 


Visit the NDSU Center for Immunization Research website 
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Have a specific question or need additional guidance?

Immunize.org logo

Immunize.org’s Ask the Experts page provides a trusted repository of clinical answers regarding vaccines. It is written by immunization experts and reviewed by the CDC. This is the place to go for providers seeking clear, clinical answers regarding complex vaccine recommendations, administration rules, catch-up schedules, or contraindications.


Ask the experts 
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Vaccine one-pagers for providers

The Children's Hospital of Philadelphia (CHOP) Vaccine Update for Healthcare Professionals logo.

The Vaccine Education Center of the Children's Hospital of Philadelphia (CHOP) offers  information sheets about vaccine-preventable diseases and the vaccines that prevent them in both English and Spanish. These can be printed to offer in your waiting or exam rooms as one-pager or as QR codes for display. 

View and print information sheets here